Calls

Knowing your service market - who are your clients and how to work with them in an attempt to take care of ourselves and those who work with us - we'll look at some key areas:

Setting Limits

Setting your limits & sticking to them as well as stratagies to getting around a persistant client.
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Client Screning

Each country or region has a different way to screen clients - here are a few options.
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A Bad Client

There are risks in the business.. There are different levels of bad clients - a breakdown. There are some resourses to help keep you abreast of bad clients.
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What to do if...

This section is a general breakdown of senarios and some possible ways you can manage them.
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Safe Call Service Many large cities have safe call services - many do not. These are some tips on how to set one up for yourself.
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